FREQUENTLY ASKED QUESTIONS

Is the Reception desk open 24 Hours?
Our Reception is available to guests from 8.00 AM to 8.00 PM daily.  If you are arriving after hours, or have any questions at all don’t worry we have an after hours service which will operate 24 hrs.

 

What time is Check out and what time can we check in from?
Check in from 2.00 PM or earlier by arrangement. Check Out is at 10am. We are happy to offer a complimentary late check out  up to 12pm if the room is available and charges may apply for requests after 12pm.

 

We’ve booked a room with breakfast, where is the breakfast room?
On weekdays, breakfast is available in your room (preordered the night before), weekends can be either room service or in our restaurant located on the Ground floor of the Hotel where you can enjoy our gourmet continental breakfast selection. If you haven’t booked our breakfast don’t despair, our breakfast is available for $20 per person so just talk to us when you get in!

 

Is there food available after breakfast?
Yes, there is!  The Restaurant and Bar is open weekdays 12.00 to 8.30 PM and weekends from 8.00 AM to 8.30 PM. So kick off your afternoon with a barista made perfect Espresso, a craft beer or grab a snack before you head out to explore the region.

 

What is the Check-in and Check-out time?
Check-in begins at 2pm, and check-out is until 10am.  Please let us know if you will be arriving late so that we can arrange after-hours access for you.

 

Do you store luggage until Check-in and after Check-out time?
Yes we do.

 

Do you accommodate Late Check-out?
We do accommodate late check-out but it is based upon availability, just ask the Manager and we will endeavour to assist you.

 

Where are you located?
We are located in the heart of Featherston at 22 Revans Street.

 

What makes the location so good?
The Royal Hotel Featherston’s location is without a doubt one of its best selling points. Featherston is known as the gateway to the Wairapa – it is the first town after descending the Remutaka range.

In the heart of Featherston, the Royal is Featherston’s principal historic building and the Featherston community regard it as their own treasure.

 

Is there transportation available to/from the airport/train station? How long does it take to get to Featherston?
Trains to Wellington run daily and provide a scenic relaxing trip of one hour.

Wellington airport is a further taxi ride of 20 mins approx. from the Wellington railway station.

 

Does the hotel provide parking?
There is ample parking for guests at the hotel and this is complimentary for all guests.

 

Services & Amenities
All amenities located on ground floor are suitable for wheel chair access. The Royal Hotel Featherston – a U Boutique Hotel offers complimentary internet wi-fi access throughout the hotel and each room features a Smart 32 inch with Freeview channels.

  • Coffee and tea amenities are provided in all superior and executive rooms.
  • Free Wi fi
  • Iron and Ironing board available on request
  • Continental breakfast available
  • Off street carpark available
  • On site Car-park available
  • Onsite restaurant & bar available
  • Baggage Storage
  • Daily Newspapers
  • Cot available
  • Highchair available